Today’s customers are online. So, they expect you’d be there, too. Are you considering an online tour booking engine implementation? We’re glad to have you here. Let’s go through what your tour company will get by implementing an online tour booking engine.
Instead of receiving online customer enquiries, you could receive the money. Anytime – 24 hours a day, seven days a week! Allowing bookings directly on your website with the appealing ‘Book Now’ button brings more sales. In 2016 $565 billion worth of travel was booked online. Usually, bookings are made during the evening at home online. Obviously, travelers prefer to book the tour or activity on their own schedule. So, providing an easy and safe way to book a tour online, means responding to customer needs.
Some online tour booking engines, like Orioly, doesn’t charge you transaction fees. So, you can shift bookings from marketplaces to your own channel for free. By implementing a booking engine, you can cut out the middleman.
First of all, what is an add-on? We have already written about it actually. It’s basically an additional item, an extra charge, as a part of an existing product/service. Such as travel insurance, visas, extra trips, and activities etc.
Your tour booking engine should allow the easy way to include add-ons to your tours or activities. It’s important that you’re able to offer your customers extra services. By adding extra perks to your customers, you can add extra revenue for your tour business.
People who are looking into your tours and trips for an upcoming vacation probably want to stay on top of your latest deals and promotions. Which you likely advertise via social media. Online tour booking engine allows you to schedule posts to your social networks such as Facebook or Twitter.
Not having the online booking on the tour company’s website makes you look old fashioned. It can appear like you’re not the most updated travel or tour company a traveler would like to be advised by. The right online tour booking engine provides the same level of service online as travelers would expect when speaking to a consultant. If not even higher.
All your customer data is in a structured system, in one place. Through a visual calendar, you can easily see all your tours and activities. The fact that it updates automatically means you don’t have to double-check. Orioly makes this overview even simpler by using different colors on your calendar. Red, orange or green color will immediately tell you the level of your occupancy.
Not only that, you have a clear overview of earning profits through reporting management. Such clean analytics allow you to understand the bigger picture
Along with other benefits for tour and travel companies, Orioly provides a simple solution. Even if you offer custom tours only. Travelers can choose their departure date through Orioly booking button on your website. In the end of their process, if they still have some questions or special requirements, they can send you an enquiry.
Last but not least, online tour booking engine is much more efficient than a person could ever be. It allows you to accept multiple bookings at the same time! Besides that, it enables sending bills and email confirmations. And, as we mentioned earlier, tour booking engine publishes posts on social networks for you. Needless to say, it saves a lot of time. With it, you can easily avoid a “How did we miss that?” moments or double bookings. Thanks to automation, it reduces a human error rate.
The digital era is only getting stronger. Nowadays, travelers start and finish their travel arrangements online. Hence, if you plan to grow your tour business, embrace it full on. As technology changes, so do customers’ habits, desires, and lifestyles. To stay competitive, your tour company should change too. So, remember the reasons why you started your tour company. And let tour booking engine help you make your dreams come true.
Reach out to us in case you need some help! If you have any questions, feel free to contact us. Or share it right here.
on June 14, 2017
by Jelena Gale
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