How to start with Orioly?

Create a Repeating Daily Event

This type of activity is suitable for events that run on multiple days during a short period of time and have set departure times (e.g. walking tours, multi-day tours, etc.).

    1. Sign in to your Orioly account .
    2. Go to New Repeating Daily Event .

Step 1 – Activity Information

Within the Activity Information section you will be able to define:

  • Activity Name – add the name of the activity that will be displayed to your customers.
  • Activity Duration – define how long your activity will run for (you can set the time in minutes, hours or days).
  • Activity Description – add a short overview of your activity or any information you find important for your customers to see.
  • Activity Photo – add an image that you want to be associated with your activity.
  • Activity Attachments – add documents (additional photos, a detailed description of your activity) that you wish to be included with the booking confirmation email that is sent to your customers.

Check the checkbox Payer details required if you wish to request the payers’ details when a new booking is being created through the application.

Step 2 – Departures & Prices 

To define departures of your activity click Add:

  • Seasonal – refers to the general days/times during which your activity is available to be booked.
  • Special Prices – refers to any type of reduction in prices in a specific time frame during which your activity is available to be booked.
  • Closure Dates – refers to one or multiple days during which your activity is unavailable to be booked.

Use the calendar to define the date range during which your activity will be active/available to be booked.

Use the checkbox range that is labeled with days of the week in order to define the days during which your activity will be active/available to be booked.

To define the departure times of the activity, click the shown times or create custom time departures by using the departure every input and click apply for the new times to be shown.

Once you have added all the dates, days and times, you can add your price categories, which you can define according to your activity’s specification:

  • Title – name the price category (e.g. Adults, Children, Infants, etc.)
  • Price – define the price of your category 
  • Capacity – if you want to limit the number of slots for your price category, choose the number here. However, if you do not want to limit the price category, leave it empty.
  • Tax rate – define the tax rate for your price category here if you did not set it globally within the Orioly settings

If the activity you are adding to your Orioly account is an activity with private departures, you can define it as such by clicking the checkbox Private departures.

When private departures are enabled, the departure date/time will be closed after the first paid/deposit booking or a reservation has been made through either the online reservation system or through the application.

If your activity has any discounts or group prices you can define them by ticking the Group price & discounts checkbox:

  • Type – select the type of discount you wish to add (Discount in %Value discount or Group price).
  • Quantity range – define the range on which the previously selected type will have an effect.

    Note: Defining the Quantity range (e.g. From: 1 | Up to: 4) means that the effective range for the discount will be from 1 to 3, and the 4th slot will not be included in the discount.

  • Value – set the value of the discount or the value of the group price.

By using the Maximum Capacity field, you can define the number of available spaces the activity will have (e.g. setting the number to 10 will limit the number of bookable spaces to 10).

Step 3 – Advanced Settings

Here you will be able to define options that are prevalent to the previously set up departures as well as additional options for the Book Now button.

  • Allow online enquiries – through the use of the switch located on the right-hand side, you can define whether a customer is allowed or not to send you an enquiry through the online reservation system.

    Note: All bookings with the status of Enquiry will not take up any slots on the departure until the status has been updated to either Reservation, Deposit or Paid status.

  • Allow online reservations – through the use of the switch located on the right-hand side you can define whether a customer is allowed or not to make a reservation without any payments through the online reservation system. 
  • Allow partial paymentsdefine if a customer can make a partial payment on the full booking price, represented by a percentage of the final booking price.
  • Bind online payments to occupancy – define the percentage of the occupancy on a departure that needs to be reached in order for the online payments to be enabled.

    Note: If you bind the online payments to the occupancy, the switch that enables online reservations will be automatically enabled as there would be no payment options until the set occupancy has been reached.

  • Cut off time – define the time before departure when online bookings will no longer be allowed.
  • Custom number of taken slots – define the number of slots taken with each online booking. For example, if set to two, each taken slot on the price category will, instead of the default one slot, take up two slots on that particular booking.
  • Availability notification inform the customer of free slots left after they drop below a certain quantity.
  • Minimum number of travelers – define the minimum number of travelers required for a booking.

Step 4 – Fees & Add-ons

Here you will be able to define any reservation fees, traveler’s fees, and add-on that your activity might have:

  • Reservation Fee – to add a reservation fee click on the Add fee button and fill in the necessary information (e.g. Online booking fee). You can define the price of the fee as either a standalone price or a percentage of the total booking price.
  • Traveler Fee – to add a traveler fee click on the Add fee button and fill in the necessary information (e.g. tourist tax).You can define the price of the fee as either a standalone price or a percentage. You can also bind the fee to a particular price category where it will only be applied if there are slots taken on that price category during the booking process.
  • Add-ons – to add add-ons click on the Add add-on button and fill in the necessary information (e.g. souvenirs, T-shirts, wine).

    Note: Disabling the checkbox Fixed price when adding the Reservation Fee and Traveler Fee, means that the price is changeable and your customers will not be able to pay for their booking, they will only be able to make an enquiry.

Step 5 – Print Settings

Within the print settings, you can add quotationbookinginvoice and voucher notes specific to the activity you are creating.

Note: You can set up your global notes within the Settings/Invoicing section of the application if you want to set notes that will be applied to all of your activities/documents.

Note: You need to set up your global notes before creating your activities for them to be applied.

Step 6 – Questions

Any questions that you add here will be shown to your customers during their booking process.

  1. Click on the Add question button.
  2. Under Title, define your question (e.g. Are you allergic to any food?) and choose the type of answer you require.
    • Predefined – click on the icon to add the answers that your customers will be able to choose from (e.g. Seafood, Peanuts etc.).
    • Freeform – let your customers write a free answer to the asked question (e.g. “Yes, I am allergic to peanuts.”).

Step 7 – Preview

If you do not want to make any last-minute changes to the activity, click Finish to create your activity.

Congratulations! You have added your activity to your Orioly account. Continue adding more activities or learn How to add a payment gateway.

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