Create an Open Date Event | Tour Suppliers | Orioly

Create an Open Date Event

This product type is suitable for products that don’t have a set start/departure time (e.g. Amusement Parks, Concerts, etc.).

  1. Sign in to your Orioly account.
  2. Go to New Open Date Event.

Step 1 – General Information

Within the General Information section you will be able to:

  • Add a Title – add the name of the product that will be displayed internally and to your customers.
  • Set a Duration – define how long your product will run for (you can set the time in minutes, hours or days).
  • Add a Description – add a short overview of your product or any information you find important for your customers to see.
  • Upload a Photo – add an image that you want to be associated with your product.
  • Upload Documents – add documents (additional photos, a detailed description of your product, etc.) that you wish to be included with the booking confirmation email that will be sent to your customers.

Tick the checkbox Payer information required if you wish to request the payers’ details when a new booking is being created through the application. Click Next.

Step 2 – Departures

Add more information to your products. Set departure dates and time, price range and type of product. Click Add new.

Start by selecting the type of product. It can be any of the following:

  • Seasonal – refers to the general days/times during which your product is available to be booked.
  • Special dates – refers to any type of reduction in prices in a specific time frame during which your product is available to be booked.
  • Closure dates – refers to one or multiple days during which your product is unavailable to be booked.

The Internal name is used to add a custom name to your departure, e.g. Morning Tours. This name is only used within the application, to make it easier for you to bind departures or price categories to other sections of the application, such as when assigning resources to a particular departure.

If you leave the Internal name empty, the name will default to: #1(1.1.2021 | 31.12.2021)

Use the calendar to add the Period From/To during which your product will be active/available to be booked.

Use the checkbox range that is labeled with days of the week in order to select the days during which your product will be active/available to be booked.

Add price categories, which you can define according to your product’s specification:

  • Title – name the price category (e.g. Adults, Children, Infants, etc.)
  • Price – define the price of your category 
  • Capacity – if you want to limit the number of slots for your price category, choose the number here. However, if you do not want to limit the price category, leave it empty.
  • Tax rate – define the tax rate for your price category here if you did not set it globally within the Orioly settings

If the product you are adding to your Orioly account is an product with private departures, you can define it as such by clicking the checkbox Private departures.

Note: When private departures are enabled, the departure date/time will be closed after the first paid/deposit booking or a reservation has been made through either the online reservation system or through the application.

If your product has any discounts or group prices you can define them by clicking the Group price & discounts switch:

  • Type – select the type of discount you wish to add (Discount in %, Value discount or Group price).
  • Quantity range – define the range on which the previously selected type will have an effect.

    Note: Defining the Quantity range (e.g. From: 1 | Up to: 4) means that the effective range for the discount will be from 1 to 3, and the 4th slot will not be included in the discount.
  • Value – set the value of the discount or the value of the group price.

By using the Maximum Capacity field, you can define the number of available spaces the product will have (e.g. setting the number to 10 will limit the number of bookable spaces to 10). Click Next.

Note: The lower value set between the price category capacity and the maximum capacity will be used.

Step 3 – Advanced Settings

Here you will be able to define options that are prevalent to the previously set up departures as well as additional options for the Book Now button.

  • Allow online enquiries – using the switch located on the right-hand side, you can define whether a customer is allowed or not to send you an enquiry during the booking process.

    Note: All bookings with the status of Enquiry will not take up any slots on the departure until the status has been updated to either Reservation, Deposit or Paid status.
  • Allow online reservations – through the use of the switch located on the right-hand side, you can define whether a customer is allowed or not to make a reservation without any payments through the online reservation system. 
  • Allow partial payments – a customer can make a partial payment on the full booking price, represented by a percentage of the final booking price.
  • Bind online payments to occupancy – define the percentage of the occupancy on a departure that needs to be reached in order for the online payments to be enabled.

    Note: If you bind the online payments to the occupancy, the switch that enables online reservations will be automatically enabled as there would be no payment options until the set occupancy has been reached.
  • Cut off time – define the time before departure when online bookings will no longer be allowed.
  • Custom number of taken slots – define the number of slots taken with each online booking. For example, if set to two, each taken slot on the price category will, instead of the default one slot, take up two slots on that particular booking.
  • Availability notification – inform the customer of free slots left after they drop below a certain quantity.
  • Minimum number of travelers – define the minimum number of travelers required for a booking.

Step 4 – Fees & Add-ons

Here you will be able to define any reservation fees, traveler’s fees, and add-on that your product might have:

Reservation Fee – to add a reservation fee click Add reservation fee. 

  1. Add a title for your fee (e.g. Online booking fee).
  2. Define the price. It can be either a standalone price or a percentage of the total booking price. 
  3. Set the tax rate. If you have not set a base tax the default is 0%.
  4. Click Save.

Traveler Fee – to add a traveler fee click Add fee. 

  1. Add a title to your fee (e.g. tourist tax). 
  2. Define the price of the fee as either a standalone price or a percentage. 
  3. Bind the fee to a particular price category (optional). It will only be applied if there are slots taken on that price category during the booking process.

Add-ons – click Add add-on and fill in the necessary information (e.g. souvenirs, T-shirts, wine).

  1. Add a title to your fee (e.g. tourist tax). 
  2. Define the price of the fee as either a standalone price or a percentage. 
  3. Set the tax rate. If you have not set a base tax the default is 0%.
  4. Bind the fee to a particular price category (optional). It will only be applied if there are slots taken on that price category during the booking process.

Note: Disabling the checkbox Fixed price when adding the Reservation Fee and Traveler Fee, means that the price is changeable and your customers will not be able to pay for their booking, they will only be able to make an enquiry.

Step 5 – Questions

Any questions that you add here will be shown to your customers during their booking process.

  1. Click Add question.
  2. Under Label, add your question (e.g. Are you allergic?) and choose the type of answer.
    • Freeform – let your customers write a free answer to the asked question (e.g. “Yes, I am allergic to peanuts.”).
    • Predefined – click on the icon  to add the answers that your customers will be able to choose from (e.g. Seafood, Peanuts etc.).
  3. Click Save

After finishing the Creating a Daily Event process, you can choose to either add a “Book Now” button to your website or assign resources to the product you just created. Otherwise, you can do this later. Congratulations! You have added your product to your Orioly account. Continue adding more products or learn How to add a payment gateway.

Can’t find what you’re looking for?

Contact your support team.